LEGAL
Privacy Policy
Your privacy is important to us. Learn how we protect and handle your data.
Last updated: October 29, 2025
1. Company Information
PatternAlerts is owned and operated by Keymaker Technologies LLC, a Wyoming-based company. This Privacy Policy applies to all services provided by Keymaker Technologies LLC under the PatternAlerts brand.
2. Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This may include:
- Name and email address
- Payment information (processed securely by third-party providers)
- Account preferences and settings
- Communications with our support team
Usage Information
We automatically collect certain information about your use of our Service:
- Log data (IP address, browser type, pages visited)
- Device information and screen resolution
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and manage subscriptions
- Send technical notices and support communications
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist our operations (under strict confidentiality agreements)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL/TLS encryption for data transmission
- Secure data storage with regular backups
- Access controls and employee training
- Regular security audits and updates
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies: Required for basic site functionality
- Analytics cookies: Help us understand how you use our Service
- Preference cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. Account data is typically retained for 3 years after account closure, unless longer retention is required by law.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to processing in certain circumstances
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
10. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our Service. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@patternalerts.com
Important Disclaimer
PatternAlerts provides technical analysis tools and pattern recognition services for educational and informational purposes only. All trading involves risk and past performance does not guarantee future results. This is not financial advice, and users should conduct their own research and consult with qualified financial advisors before making trading decisions. PatternAlerts is not responsible for any trading losses incurred through the use of our platform.